Events & Volunteer Coordinator
Delaware & Lehigh National Heritage Corridor Delaware & Lehigh National Heritage Corridor Easton, PA Easton, PA Full-time Full-time $42,000 - $46,000 a year $42,000 - $46,000 a year 9 days ago 9 days ago 9 days ago ANNOUNCEMENT OF OPEN POSITION Title of the position:
EVENT & VOLUNTEER COORDINATOR Location:
Delaware & Lehigh National Heritage Corridor Headquarters (National Canal Museum), 2750 Hugh Moore Park Rd, Easton, PA 18042.
(Expect a mix of office, telework, and travel throughout the five counties for events) Reports to:
Director of Advancement & Marketing Type/Term of employment:
Full-time, Exempt, 40-hour week (Flexible work schedule, including evenings and weekends for programming.
Anticipate 2-3 weekend days per month during high season of April - November).
Compensation:
$42,000 - $46,000 annual salary plus benefits Expected Start Date:
August 2023 HOW TO APPLY:
Applications are being accepted currently.
They will be reviewed on a rolling basis and position open until filled.
Applications should be submitted at delawareandlehigh.
org/about/team/ under Employment Opportunities.
Delaware & Lehigh National Heritage Corridor helps residents of the Corridor connect with our area's rich industrial heritage and stunning natural environment.
Our work empowers residents of Bucks, Northampton, Lehigh, Carbon and Luzerne counties not just to live in their communities, but to invest in them and become stewards of their natural and historical resources.
Through education, conservation, historical preservation, and economic development, we enrich our community now and preserve our environment and history for future generations of residents and visitors.
At the Delaware & Lehigh National Heritage Corridor, we seek to build a team that represents the rich cultural, linguistic, and experiential diversity of our community.
We are passionate about creating, enhancing, and sustaining an inclusive and equitable working and learning environment for all of our staff.
We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Summary:
The Delaware & Lehigh National Heritage Corridor (DLNHC) is seeking a high performing people person that has a proven ability to manage the effective coordination, delivery and facilitation of our core events, volunteers, and fundraising directives/activities.
The Event & Volunteer Coordinator is responsible for managing and implementing special events and activities to enhance the Fundraising, Marketing and Volunteer programs of the Delaware & Lehigh National Heritage Corridor, Inc.
He/She/They is under the general supervision of the Director of Advancement & Marketing who provides broad programmatic guidance and assistance in strategies that mobilize people to participate in, volunteer for, and support activities throughout the Corridor, along the D&L Trail from Wilkes-Barre to Bristol and at the National Canal Museum Position
Responsibilities:
EVENT & OUTREACH COORDINATION:
? Responsible for planning and attending the St.
Luke's D&L RaceFest (second Sunday in November) and Expo (Saturday prior):
o Act as the lead planning liaison for DLNHC by contracting and working with all needed consultants (e.
g.
, race director, walk consultant, event management company) o Oversee staff assignments; Serve as Volunteer Coordinator when necessary o Manage all customer service inquiry responses and registrant tracking with Executive Assistant o Assist the Director of Advancement & Marketing for sponsorship opportunities, donor recognition and team fundraising o Work with the Communications Coordinator to market the event ? Assist the Director of Advancement & Marketing and the Development Assistant with the organization's fundraising and friend-raising activities and media relations campaigns to generate awareness for the DLNHC.
? Organize schedules, prioritize, schedule staff/volunteer coverage, and participate (as necessary) in community outreach events that support the DLNHC mission such as festivals, conferences, workshops, etc.
, including DLNHC-led outreach throughout the year, (I.
e.
, ribbon cuttings, National Trails Day, heritage festivals, etc.
) ? Develop and manage a budget for all events under position's purview, with target fundraising goals for each event when relevant, in coordination with the Director of Advancement & Marketing, ? Maintain communication with event speakers, vendors, and participants; coordinate event timelines.
? Initiate, coordinate and/or participate in efforts to publicize promotion of events, working with the Communications Coordinator.
o Tasks may include:
collaborating on communications plans, assisting with preparation of invitations and social media, posting events on online calendars, preparing media alerts, collaborating with marketing sponsors, collaborating to post information on websites and social media.
? Oversee the creation and maintenance of registration platforms or the distribution of event invitations and track responses/ sign-ups, with help from the Development Assistant and other team members.
? Coordinate with the Development Assistant for development event logistics, facilities and catering, recognition opportunities, guest registration, and day-of staffing ? Review and analyze event evaluations.
? Attend meetings related to event planning and represent DLNHC with related community groups ? Maintain event files and documentation leading up to events to help with the future execution of events.
? Fulfill supply requests for outreach events as necessary (for example, promotional materials/supplies, brochures, flyers, equipment) for staff and volunteers to take to outreach events.
VOLUNTEER COORDINATION:
? Continue the development of an organization-wide plan that motivates staff to utilize volunteer help as a part of the DLNHC's culture.
Align with staff on their volunteer needs and ensure that volunteers are being used to help lighten staff tasks.
Specifically:
o Coordinate with the Trails team to identify, steward and communicate with volunteers for trail-related volunteer activities o Coordinate with the Museum team to identify, steward and communicate with volunteers for opportunities associated with the Museum and Hugh Moore Park o Continue recruiting and supporting volunteers from the community, groups, schools, universities, and private businesses o Work with the Communications Coordinator to regularly update and communicate with volunteers via quarterly e-newsletters and emails o Organize volunteer databases, track volunteer hours, plan, and coordinate volunteers as needed.
Prepare data reports for partners or grants.
o Hold annual volunteer recognition and recruitment events (one recruitment event in the spring, one recognition event in the fall/winter).
? Manage strategies for volunteer engagement, including design, implement, and evaluate individual and community engagement services and experiences for year-round service, including those related to focused interests, specials projects, and seasonal events and initiatives ? Continue steps to revive and direct the D&L Ambassador Program including recruit, plan trainings, and connect Ambassadors with DLNHC volunteer opportunities and continue to grow Outreach volunteer roles.
? Attend community festivals, events, and other community resource facilities focused on volunteer recruitment.
Schedule and provide presentations on volunteer roles and tasks when needed.
? Assist with volunteer training by collaborating with all departments on training dates, materials, and speakers.
? Support grant applications to receive support for volunteer programs.
? Monitor volunteer trends and best practices and recommend new strategies as needed.
OTHER DUTIES:
? Attend and participate in monthly staff meetings and annual full-day staff retreat(s) ? Report on event updates and evaluations during Board and Advancement committee meetings when necessary ? Other duties as assigned Consults/Works Closely with:
? Communications Coordinator, Development Assistant, Executive Assistant, Director of Trails & Conservation, Director of Museum & Education.
Qualifications:
? Bachelor's degree or with equivalent experience in event planning, public relations, marketing ? A minimum of 5 years-experience, with preference for candidates with proven experience in event planning, fundraising, marketing or volunteer management ? Multi-lingual applicants preferred ? Ability to build relationships with diverse stakeholders, including donors, partner organizations, corporate groups, and community members ? Knowledge of fundamentals of writing, composition, layout, photography and production for publications, internet applications as they relate to events ? Strong organization and multi-tasking skills, attention to detail and ability to prioritize workload ? Strong project management and interpersonal skills to move project schedule forward ? Flexibility, interest in acquiring new skills, and a friendly, problem-solving personality ? Ability to meet the attendance requirements of the position, which calls for a flexible work schedule, including evenings and weekends for programming (anticipate 2-3 weekend days per month during high season April - November) ? CPR, AED, and First Aid certifications required (can be acquired after offer of hire) ? A valid driver's license in good standing and willingness to drive throughout the Corridor (Luzerne, Carbon, Lehigh, Northampton and Bucks counties) for work; ability to drive vehicle towing a trailer is a plus Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Work requires a variety of physical activity including standing, sitting for extended periods, walking, bending, kneeling, crouching, lifting a minimum of 40 lbs.
, climbing, reaching, talking, hearing, as required.
Walking is required in field conditions with uneven terrain to perform site visits, perform inspections, or to attend meetings.
The employee must be able to drive to various locations during the day or night and attend meetings that may last several hours.
The position may require overnight on-call duty and the ability to work during non-standard hours when the need arises.
Scheduling Requirements:
This is a full-time position during standard days and hours of work.
However, the position requires the ability to work some weekends and evenings (especially April to November) to attend programs and support DLNHC activities and events when the need arises.
Anticipate 2-3 weekend days per month during the high season of April to November and flex time during the weekdays to compensate.
Benefits:
Full-time employment benefits include paid holidays, paid vacations, paid sick leave, Social Security, Unemployment Compensation Insurance, Workers' Compensation Insurance, funeral (bereavement) leave, various types of leave of absences, health and disability insurance, and participation in the DLNHC 403(b) retirement plan.
Work Environment:
The work environment described here is representative of that encountered by the employee while performing the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Job duties require working in a cubicle in an office environment, field work, local travel, off-site meetings, at times in high heat/humidity, cold, and/or precipitation.
The noise level in the office environment is usually moderate due to the open office layout with a high level of activity on phones, computers, and printers.
Exposure to dust/fumes/odors is possible.
Background:
The Delaware & Lehigh National Heritage Corridor (DLNHC) preserves the historic pathway that carried anthracite coal and iron from Wilkes-Barre to Bristol, PA.
The organization was established by Congress in 1988 to celebrate our nationally significant story centered on the transport of anthracite coal from the mines of Luzerne and Carbon County to the markets in the Lehigh Valley and Philadelphia (via Bucks County).
The D&L Trail is a multi-use trail spanning over 165 miles from the mountains of northeast Pennsylvania, along rivers and through the Lehigh Valley and Bucks County.
In 2017, DLNHC merged with the National Canal Museum to incorporate the archives, museum, canal boat and educational programs into preservation and education efforts.
Today, we are an AAM accredited Smithsonian Affiliate and an organization with the ability to connect people to unique experiences in nature and the environment, community and economic impact, health and recreation, history, preservation, and education.
The Delaware & Lehigh National Heritage Corridor, Inc.
(DLNHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, the D&L organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type:
Full-time Pay:
$42,000.
00 - $46,000.
00 per year Schedule:
8 hour shift Day shift Holidays Overtime Weekends as needed Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
EVENT & VOLUNTEER COORDINATOR Location:
Delaware & Lehigh National Heritage Corridor Headquarters (National Canal Museum), 2750 Hugh Moore Park Rd, Easton, PA 18042.
(Expect a mix of office, telework, and travel throughout the five counties for events) Reports to:
Director of Advancement & Marketing Type/Term of employment:
Full-time, Exempt, 40-hour week (Flexible work schedule, including evenings and weekends for programming.
Anticipate 2-3 weekend days per month during high season of April - November).
Compensation:
$42,000 - $46,000 annual salary plus benefits Expected Start Date:
August 2023 HOW TO APPLY:
Applications are being accepted currently.
They will be reviewed on a rolling basis and position open until filled.
Applications should be submitted at delawareandlehigh.
org/about/team/ under Employment Opportunities.
Delaware & Lehigh National Heritage Corridor helps residents of the Corridor connect with our area's rich industrial heritage and stunning natural environment.
Our work empowers residents of Bucks, Northampton, Lehigh, Carbon and Luzerne counties not just to live in their communities, but to invest in them and become stewards of their natural and historical resources.
Through education, conservation, historical preservation, and economic development, we enrich our community now and preserve our environment and history for future generations of residents and visitors.
At the Delaware & Lehigh National Heritage Corridor, we seek to build a team that represents the rich cultural, linguistic, and experiential diversity of our community.
We are passionate about creating, enhancing, and sustaining an inclusive and equitable working and learning environment for all of our staff.
We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Summary:
The Delaware & Lehigh National Heritage Corridor (DLNHC) is seeking a high performing people person that has a proven ability to manage the effective coordination, delivery and facilitation of our core events, volunteers, and fundraising directives/activities.
The Event & Volunteer Coordinator is responsible for managing and implementing special events and activities to enhance the Fundraising, Marketing and Volunteer programs of the Delaware & Lehigh National Heritage Corridor, Inc.
He/She/They is under the general supervision of the Director of Advancement & Marketing who provides broad programmatic guidance and assistance in strategies that mobilize people to participate in, volunteer for, and support activities throughout the Corridor, along the D&L Trail from Wilkes-Barre to Bristol and at the National Canal Museum Position
Responsibilities:
EVENT & OUTREACH COORDINATION:
? Responsible for planning and attending the St.
Luke's D&L RaceFest (second Sunday in November) and Expo (Saturday prior):
o Act as the lead planning liaison for DLNHC by contracting and working with all needed consultants (e.
g.
, race director, walk consultant, event management company) o Oversee staff assignments; Serve as Volunteer Coordinator when necessary o Manage all customer service inquiry responses and registrant tracking with Executive Assistant o Assist the Director of Advancement & Marketing for sponsorship opportunities, donor recognition and team fundraising o Work with the Communications Coordinator to market the event ? Assist the Director of Advancement & Marketing and the Development Assistant with the organization's fundraising and friend-raising activities and media relations campaigns to generate awareness for the DLNHC.
? Organize schedules, prioritize, schedule staff/volunteer coverage, and participate (as necessary) in community outreach events that support the DLNHC mission such as festivals, conferences, workshops, etc.
, including DLNHC-led outreach throughout the year, (I.
e.
, ribbon cuttings, National Trails Day, heritage festivals, etc.
) ? Develop and manage a budget for all events under position's purview, with target fundraising goals for each event when relevant, in coordination with the Director of Advancement & Marketing, ? Maintain communication with event speakers, vendors, and participants; coordinate event timelines.
? Initiate, coordinate and/or participate in efforts to publicize promotion of events, working with the Communications Coordinator.
o Tasks may include:
collaborating on communications plans, assisting with preparation of invitations and social media, posting events on online calendars, preparing media alerts, collaborating with marketing sponsors, collaborating to post information on websites and social media.
? Oversee the creation and maintenance of registration platforms or the distribution of event invitations and track responses/ sign-ups, with help from the Development Assistant and other team members.
? Coordinate with the Development Assistant for development event logistics, facilities and catering, recognition opportunities, guest registration, and day-of staffing ? Review and analyze event evaluations.
? Attend meetings related to event planning and represent DLNHC with related community groups ? Maintain event files and documentation leading up to events to help with the future execution of events.
? Fulfill supply requests for outreach events as necessary (for example, promotional materials/supplies, brochures, flyers, equipment) for staff and volunteers to take to outreach events.
VOLUNTEER COORDINATION:
? Continue the development of an organization-wide plan that motivates staff to utilize volunteer help as a part of the DLNHC's culture.
Align with staff on their volunteer needs and ensure that volunteers are being used to help lighten staff tasks.
Specifically:
o Coordinate with the Trails team to identify, steward and communicate with volunteers for trail-related volunteer activities o Coordinate with the Museum team to identify, steward and communicate with volunteers for opportunities associated with the Museum and Hugh Moore Park o Continue recruiting and supporting volunteers from the community, groups, schools, universities, and private businesses o Work with the Communications Coordinator to regularly update and communicate with volunteers via quarterly e-newsletters and emails o Organize volunteer databases, track volunteer hours, plan, and coordinate volunteers as needed.
Prepare data reports for partners or grants.
o Hold annual volunteer recognition and recruitment events (one recruitment event in the spring, one recognition event in the fall/winter).
? Manage strategies for volunteer engagement, including design, implement, and evaluate individual and community engagement services and experiences for year-round service, including those related to focused interests, specials projects, and seasonal events and initiatives ? Continue steps to revive and direct the D&L Ambassador Program including recruit, plan trainings, and connect Ambassadors with DLNHC volunteer opportunities and continue to grow Outreach volunteer roles.
? Attend community festivals, events, and other community resource facilities focused on volunteer recruitment.
Schedule and provide presentations on volunteer roles and tasks when needed.
? Assist with volunteer training by collaborating with all departments on training dates, materials, and speakers.
? Support grant applications to receive support for volunteer programs.
? Monitor volunteer trends and best practices and recommend new strategies as needed.
OTHER DUTIES:
? Attend and participate in monthly staff meetings and annual full-day staff retreat(s) ? Report on event updates and evaluations during Board and Advancement committee meetings when necessary ? Other duties as assigned Consults/Works Closely with:
? Communications Coordinator, Development Assistant, Executive Assistant, Director of Trails & Conservation, Director of Museum & Education.
Qualifications:
? Bachelor's degree or with equivalent experience in event planning, public relations, marketing ? A minimum of 5 years-experience, with preference for candidates with proven experience in event planning, fundraising, marketing or volunteer management ? Multi-lingual applicants preferred ? Ability to build relationships with diverse stakeholders, including donors, partner organizations, corporate groups, and community members ? Knowledge of fundamentals of writing, composition, layout, photography and production for publications, internet applications as they relate to events ? Strong organization and multi-tasking skills, attention to detail and ability to prioritize workload ? Strong project management and interpersonal skills to move project schedule forward ? Flexibility, interest in acquiring new skills, and a friendly, problem-solving personality ? Ability to meet the attendance requirements of the position, which calls for a flexible work schedule, including evenings and weekends for programming (anticipate 2-3 weekend days per month during high season April - November) ? CPR, AED, and First Aid certifications required (can be acquired after offer of hire) ? A valid driver's license in good standing and willingness to drive throughout the Corridor (Luzerne, Carbon, Lehigh, Northampton and Bucks counties) for work; ability to drive vehicle towing a trailer is a plus Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Work requires a variety of physical activity including standing, sitting for extended periods, walking, bending, kneeling, crouching, lifting a minimum of 40 lbs.
, climbing, reaching, talking, hearing, as required.
Walking is required in field conditions with uneven terrain to perform site visits, perform inspections, or to attend meetings.
The employee must be able to drive to various locations during the day or night and attend meetings that may last several hours.
The position may require overnight on-call duty and the ability to work during non-standard hours when the need arises.
Scheduling Requirements:
This is a full-time position during standard days and hours of work.
However, the position requires the ability to work some weekends and evenings (especially April to November) to attend programs and support DLNHC activities and events when the need arises.
Anticipate 2-3 weekend days per month during the high season of April to November and flex time during the weekdays to compensate.
Benefits:
Full-time employment benefits include paid holidays, paid vacations, paid sick leave, Social Security, Unemployment Compensation Insurance, Workers' Compensation Insurance, funeral (bereavement) leave, various types of leave of absences, health and disability insurance, and participation in the DLNHC 403(b) retirement plan.
Work Environment:
The work environment described here is representative of that encountered by the employee while performing the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Job duties require working in a cubicle in an office environment, field work, local travel, off-site meetings, at times in high heat/humidity, cold, and/or precipitation.
The noise level in the office environment is usually moderate due to the open office layout with a high level of activity on phones, computers, and printers.
Exposure to dust/fumes/odors is possible.
Background:
The Delaware & Lehigh National Heritage Corridor (DLNHC) preserves the historic pathway that carried anthracite coal and iron from Wilkes-Barre to Bristol, PA.
The organization was established by Congress in 1988 to celebrate our nationally significant story centered on the transport of anthracite coal from the mines of Luzerne and Carbon County to the markets in the Lehigh Valley and Philadelphia (via Bucks County).
The D&L Trail is a multi-use trail spanning over 165 miles from the mountains of northeast Pennsylvania, along rivers and through the Lehigh Valley and Bucks County.
In 2017, DLNHC merged with the National Canal Museum to incorporate the archives, museum, canal boat and educational programs into preservation and education efforts.
Today, we are an AAM accredited Smithsonian Affiliate and an organization with the ability to connect people to unique experiences in nature and the environment, community and economic impact, health and recreation, history, preservation, and education.
The Delaware & Lehigh National Heritage Corridor, Inc.
(DLNHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, the D&L organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type:
Full-time Pay:
$42,000.
00 - $46,000.
00 per year Schedule:
8 hour shift Day shift Holidays Overtime Weekends as needed Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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