Tax Preparer

Position Type:
Salary Range:
$5,000 Yearly
Job Title: Tax Preparer
Department: Tax preparation
Primary Job Purpose: Complete and file tax returns accurately.
Duties and Responsibilities:
Greet all customers in a friendly yet professional manner, make customers feel welcome and comfortable.
Conducts a thorough in person interview with potential clients, using the company's propriety tax software application.
Provides details to clients concerning appropriate company products and services.
Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Checks the "hold" drawer daily and contacts clients for additional information, as necessary, to ensure accurate completion of tax returns.
Audits all tax return forms for accuracy and completeness ( i.e., client signatures).
Researchers tax related questions and issues, and responds to clients appropriately and within a timely manner.
Monitors on site client volume and advises supervisor when additional tax preparers are required.
Maintain a positive image, and meet all customer service standards and productivity levels as set by the office supervisor.
Maintain office image; keep work area neat and clean.
Resolves client complaints, or refers situations to supervisor ( as appropriate) for resolution.
Performs other duties as required ( i.e. filing, faxing, scanning, copying, mailing outgoing correspondence).
Job Requirements:
Education: High School Diploma, GED and or tax preparation or accounting preferred.
Experience: Previous experience with tax preparation and filing ( minimum 2 years experience).
You must pass a tax preparation readiness test prior to being considered for the position.
Good communication and commitment to superior interpersonal and customer services skills.
Basic knowledge of a windows based computer system.
You must have the ability to work flexible hours.
Salary is nonnegotiable

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